Our Founder
Carmen Tapio
Carmen Tapio began her career in teleservices at the age of 18, rising from contact center positions to global leadership roles. She has served as Chief Diversity Officer for a global company, owned and operated a successful consultancy and is a successful entrepreneur owning the largest African American owned business in Nebraska. A dedicated servant-leader, she has built a career that embodies and exemplifies her passion for successful clients and thriving communities.
Carmen’s current role as President and CEO of North End Teleservices, LLC is the culmination of her passion for business and community by creating jobs and changing lives in Northeast Omaha. North End Teleservices takes a holistic view of everyone they employ; not only by helping them to create a vision for their lives and what is possible but also by helping them to achieve it.
Carmen believes that a rising tide lifts all boats, focusing her energy and efforts on advancing the lives of others by creating pathways to fully participate in the economy, enabling choice and legacy building. She is a servant-leader who believes that through economic development and the upward mobility of all people, individuals, families and communities win.
Carmen currently sits on the board of directors for the Greater Omaha Chamber of Commerce, Lending Link and is President of Spark CDI. Carmen is also an Executive Committee member of the Chamber board, council chair of the Council for Opportunity, Diversity and Equity (CODE) and co-chair of the CEOs for CODE. Carmen is the 2023 incoming chair of the Greater Omaha Chamber of Commerce.
In addition, Carmen was council chair of the Leadership, Diversity and Inclusion Council for the state Blueprint Nebraska strategy, is a member of the Nebraska Department of Economic Development’s Get Nebraska Growing Taskforce and the state Economic Inclusion Task Force. Carmen is a member of the Werner Enterprises’ board of directors and a director for the Federal Reserve Bank of Kansas City’s Omaha branch. Carmen remains a coach, mentor and sponsor to many individuals, organizations and businesses.
An idea that was Turned into a Beautiful Reality
Carmen Tapio woke up one morning thinking “What can we do to bring Black women from across our state together?”… and from that, Nebraska Black Women United was born! Soon after, on a Sunday afternoon in late June 2021, nearly 200 Black Women from various backgrounds, ages and life experiences came together to support, celebrate and uplift one another. We as women are not setting out to reinvent the wheel, instead we are looking to collaborate with each other on all the things that we are already doing in our careers, our communities and our lives.
“It really is about connectivity, supporting each other and not only that, but bringing up the next generation as well. A lot of the women here are different ages, at different stations in life, on different career paths, so we want to make sure the younger generation has access, sponsorship and mentorship as well!”
— Carmen Tapio